Identify invoice errors quicker and more efficiently with the Perceptics Invoice Quality Software (IQS)
With IQS, you can now review 100% of your outgoing invoices to catch invoice mistakes before they reach your customers' mailboxes, saving your team time and money.
IQS reduces the need for manual invoice audits by integrating seamlessly with your existing quality assurance/quality control process to audit PDF-generated invoices automatically. Our intelligent software identifies errors by checking each field against authoritative data from your business system and any required business rules, and the Perceptics Cloud LPR validates the license plate image. Positive and negative results are then shared via a secure customer portal for revision and review.
- All newly generated PDF notices are sent to the Invoice Quality Software for processing
- Invoice fields including the license plate or overview image are parsed from the invoice PDF
- Data is compared against your business' authoritative data and business rules, and the license plate image is validated by Perceptics Cloud LPR
- Errors and discrepancies are flagged and results are shared via a secure and easy-to-use customer dashboard for final review
IQS can help your team improve overall satisfaction and address common pain points associated with electronic toll collection (ETC). Here are just a few of the ways IQS can help your agency:
Enhances the customer experience by reducing the need for customer service inquiries regarding billing issues
Lowers customer service calls by ensuring recipient and charge accuracy on the first send
Improves operational efficiency by increasing the percentage of invoices checked during quality assurance to 100% without additional staff
Helps recover lost revenue by ensuring that bills make it into the right hands through data validation and highly accurate license plate reads
Implementing IQS at your agency has many benefits regardless of your current toll notice review process.
Saves time by reducing customer service calls and manual invoice reviewing.
Cuts unnecessary expenses by decreasing the number of incorrect invoices sent out.
Improves accuracy and efficiency by automatically auditing 100% of invoices generated.